Have a Question?
How does the cooling mat stay cool without electricity or refrigeration?
The mat uses pressure-activated cooling gel technology — it absorbs your dog's body heat and draws it away, staying cool to the touch for hours. No plugging in, freezing, or water required.
Is it safe for my dog to chew on?
The mat is made from durable, non-toxic materials designed to withstand scratching and light chewing. That said, we recommend supervising heavy chewers, as with any pet product.
How do I clean the mat?
Simply wipe it down with a damp cloth and mild soap, or rinse it with a hose. It dries quickly and doesn't require any special maintenance.
What sizes are available, and how do I pick the right one?
The mat comes in small, medium, and large sizes to fit different breeds. As a general guide, choose a size that lets your dog lie down comfortably with a little extra room to stretch.
Does the cooling effect wear off over time?
No — the gel recharges automatically. Once your dog gets up and the mat isn't compressed, it naturally resets and is ready to cool again within a few minutes.